Refund & Return Exchange Policy

SATKAARFASHIONS.COM aspire to ensure that our customer is completely happy and we endeavor to provide the best to you . In order to deliver you the correct and right product , our team of experts do a rigorous check in terms of the fabric's impeccable quality, it's color, it's quantity as per the order number and code before it's ready for dispatch. In case you are not satisfied with the quality of the product or service, we allow a return of any product. Our terms of Returns/Exchange and Refund Policy are as follows :-

  • You may change/cancel your order if it is not yet processed. To do so, please get in touch with us at SATKARFASHIONS@GMAIL.COMwith your order number and your request.
  • International orders cannot be returned, exchanged or refunded due to certain custom duty norms and policies of each country.
  • All our products undergo through quality checks before delivery, still you find that the product is damaged, kindly email us the picture/s of the product within 48 hours from the order receipt. Once we confirm the order damage, we will reprint your order and will deliver it to you. For international orders, you do not have to return the fabric. For domestic orders we’ll arrange the pick up once we confirm it.
  • Return policy is not applicable for fabric book, test fabric, upload your design, template, sale goods and fabric orders measuring 3 meters or below.
  • Return policy is not applicable for orders above 15 meters of single design. If the product is damaged, kindly send us pictures of the product within 48 hours from the order receipt. Once we confirm the order damage, we will reprint your order and will deliver it to you.
  • Please note that 1 unit=0.5 meters of Fabric and not 1 meter.
  • The product(s) may be returned within 3 days from the date of receipt only if you consider them to not be in the quantity you ordered, if the product is damaged, has a major defect or is different from what you ordered.
  • We quality control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order, simply get in touch with us within 48 hours of receiving your order with pictures at SATKARFASHIONS@gmail.comand we will take care of the rest.
  • In case you receive a different product from what you ordered, we will exchange the product free of cost and will send the original product ordered. But please note, it has to be intimated to us via email on SATKARFASHIONS@gmail.comimmediately or within 48 hours on receipt of the product. Hence, we urge you to check the product received immediately upon receipt.
  • If your order contains products sold in OFFERS or SALE, we would not accept any returns / exchange / replacement request. SALE products are final sale only unless the product is defected/damaged or the product is not what you ordered for.
  • The product should be unwashed, unused, unstitched and in an undamaged condition.
  • Do not cut the fabric. The fabric must be in the original cut length. If it’s cut it cannot be returned. The fabrics are marked on both ends.